This policy describes the information CareerValue currently collects, why it is used and the choices available to you.
Last updated 27 August 2026
CareerValue is a digital service provided under the registered business name Career Value Australia, operated by an Australian sole trader, ABN 91 242 627 040. Privacy questions can be sent to support@careervalue.com.au.
Depending on how you use the service, this can include your name and email address, résumé content provided for analysis, work history, qualifications, skills, current occupation, career preferences, salary and work-pattern inputs, saved careers, analysis results, account preferences, purchase/entitlement identifiers, job-advertisement text you submit for an Application Pack, generated Application Pack content, support messages and technical information needed to operate and secure the service.
CareerValue does not ask you to include sensitive information in a résumé. If your résumé contains information you do not want analysed, remove it before uploading.
The uploaded résumé file is read in memory for the requested analysis and is not written to disk by the current CareerValue application. The original file is not kept in your account. During a guest analysis, temporary profile and analysis state is stored server-side for a short period and the browser session carries only an opaque random token used to retrieve it. Information you confirm, derived skill information and analysis results can be stored when needed to provide account history, paid reports or other features you choose to use.
You can use the first analysis without an account. CareerValue uses an essential signed session cookie containing session identifiers and security tokens, not raw résumé text. Guest-saved careers and comparison selections can be stored in your browser's local storage. Those guest saves stay on that browser/device and can be lost if site data is cleared. If you later sign in or create an account, CareerValue can transfer the guest shortlist into that account.
CareerValue uses its own first-party analytics to understand whether the service is being found and whether people can move through the analysis and purchase journey. A separate random browser identifier is stored in a CareerValue cookie for up to 180 days. CareerValue records page-visit counts, landing page, campaign parameters you arrive with (such as UTM tags), referrer hostname, funnel events such as analysis completion and checkout, structured recommendation and pathway feedback, and confirmed purchase amount/product. This first-party analytics system does not store the visitor IP address or the full referring URL and does not load Google Analytics or Meta Pixel. Search Console can separately provide CareerValue with aggregated Google Search performance information under Google's service terms.
CareerValue may use a third-party advertising service such as Google AdSense on selected public guide pages. When advertising is enabled, the advertising provider can receive the normal browser and device information needed to request, deliver, secure and measure an advertisement and may use cookies or similar technologies subject to its own terms, regional consent requirements and ad-personalisation settings. CareerValue's current ad design keeps these placements out of the résumé analysis, results, account, pricing and checkout journeys. Advertising does not change career rankings or recommendation scores. CareerValue does not send résumé text, saved analyses or account passwords to an advertiser as part of the ad placement.
CareerValue uses personal information to provide the analysis you request, create and maintain accounts, save analyses and careers, generate paid Application Packs you request, provide other paid features, process and verify purchases, deliver transactional email, respond to support requests, protect the service from misuse, troubleshoot faults and meet legal obligations.
Career recommendations are produced by software using the profile you confirm and CareerValue's occupation/labour-market data. CareerValue does not make recruitment, employment, licensing or course-admission decisions on behalf of employers, regulators or training providers.
CareerValue uses third-party providers to operate the service, including Render for application/database hosting, Stripe for payment processing, Resend for transactional email, and a configured job-search provider such as Careerjet or Adzuna for current job listings in paid features. These providers receive information only as needed for the relevant service and may process information outside Australia under their own privacy and security arrangements.
When Careerjet is the connected job provider, it requires the requesting IP address and browser user-agent together with the CareerValue referring page. When Adzuna is the connected provider, CareerValue sends the occupation/location search and authenticates with CareerValue's application credentials. CareerValue does not send the user's résumé, account password or payment-card details to either provider for the job lookup.
Stripe hosts the payment checkout. CareerValue receives payment status and transaction identifiers needed to grant access, but does not receive or store the full payment-card number.
CareerValue can include clearly labelled partner links for services such as training-provider comparison or optional human career support. If you click one, CareerValue records that a partner link was used and redirects you to the third-party site. CareerValue does not send your résumé, saved analysis or payment-card details to the partner as part of that redirect. The third-party site receives the normal browser/request information associated with visiting a website and operates under its own privacy terms.
CareerValue does not sell résumé/profile information to employers or recruiters. If you deliberately create a read-only share link, anyone with that link can see the starting-point data and recommendations displayed on the shared page, including entered salary, salary target, location/work pattern. The shared page does not include the original résumé, account email, password or account controls. You can revoke the link.
Product/news marketing is optional and separate from account creation and payment. Where commercial electronic messages are sent, CareerValue will identify the sender and provide a working unsubscribe method. You can also switch off product updates in account preferences.
Account information and saved analyses are generally kept while the account remains active or until you delete/clear them. An analysis attached to a purchased Full Career Report is kept so that report remains available until the account is deleted. Purchased Application Packs and unused paid credits are also associated with the account until used, refunded/invalidated or the account is deleted. The original résumé file is not kept as part of account history. First-party analytics event/visit records are automatically limited to approximately 400 days; the browser analytics identifier itself is set for up to 180 days. Operational/security logs and records held by service providers may be retained for a reasonable period or for legal, fraud-prevention, dispute and record-keeping purposes.
Account settings let you clear ordinary analysis history and delete your CareerValue account. Account deletion removes access to purchased reports, Application Packs and unused paid credits as well as account data stored by the CareerValue application. When an account is deleted, CareerValue removes the account identifier from first-party analytics events so aggregate traffic/conversion records can remain without being linked to that deleted account. Some records held independently by payment, email or infrastructure providers may remain under their own policies or legal obligations. For access or correction requests that cannot be completed in the account, contact support@careervalue.com.au.
CareerValue uses measures including HTTPS, hashed passwords, secure session settings and managed hosting/database services. No internet service can guarantee absolute security. If CareerValue becomes aware of a security incident affecting personal information, it will assess and respond in accordance with applicable Australian law.
Email support@careervalue.com.au. Please describe the issue and the email address associated with the account, if relevant. We aim to acknowledge privacy complaints within 5 business days and respond within a reasonable period.